Impact Story – Researched Nutritionals
Revolutionizing the Natural Supplement Industry
Researched Nutritionals® is dedicated to providing scientifically-backed products that support complex health challenges. What sets them apart is their unwavering commitment to using studies conducted by third parties and universities, ensuring that practitioners and patients know exactly what to expect from their formulations
Understanding the Challenge
They turned to NDIC to create a robust online platform that offers a unique customer experience for both practitioners and their patients. We crafted a system that leverages the power of WooCommerce and includes innovations such as the implementation of the practitioner portal and a patient dashboard.
Innovative Practitioner and Patient Tools
The implementation of the practitioner portal and patient dashboard has had a positive impact on their physicians and patients. The practitioner portal allows for easy ordering of products, sending patient recommendations, and provides them a more personalized and effective treatment approach. The patient dashboard, which enables patients to view recommended products and set up subscriptions, enhances their user experience and improves patient to physician relations.
Optimizing Operations for Enhanced Customer Satisfaction
The new platform has revolutionized the day-to-day operations at Researched Nutritionals®. By implementing more traditional e-Commerce features such as shipping calculations, subscriptions and two-way syncing with NetSuite (their ERP system), they are able to streamline their logistical processes and ensure accurate inventory management, reducing manual errors and saving valuable time. Allowing them to scale their operations more effectively, enhance customer satisfaction, and stay ahead in the competitive natural supplement industry.
Empowering Leadership and Innovation
Our work with Researched Nutritionals® has empowered them to deliver an unparalleled customer experience for both practitioners and patients. By addressing their needs, we have helped them solidify their position as a leader in the natural supplements market. This innovative approach not only enhances the effectiveness of the supplements but also strengthens the practitioner-patient relationship, fostering a collaborative commitment to health and wellness.
